Hi debmac,
Thank you for your post, and my apologies for the delay in responding to your query.
I understand how frustrating this can be. I want to assure you that we take your concerns seriously. I looked into this matter on our end, and currently, there are no reported incidents specifically related to AccountRight browser version In Tray issues. However, I understand that this doesn't lessen the inconvenience you're experiencing. I'll raise this with the relevant team, and we'll provide communication once we have an update from the team.
Your patience and understanding are highly appreciated.
Cheers,
Princess