Hey LJZ. Image is below. I typically cc my manager in every email and they aren't getting them anymore. I haven't changed anything from my end at all and this has now been an issue for the past 1-2 months. I've spent hours on the phone with support to little or no avail and it's beyond frustrating. I assumed the clients were getting the invoices but to hear they may not be now...?? Wow. I don't have time to download the PDF's of each invoice and individually email them each time.... I use Gmail as well if that makes a difference and have been for 13 years.
Steve-switch is your manager using Hotmail or Microsoft exchange? It's Microsoft which is quarantining the emails.
Hi NikkiAP. Thanks. I'll ask them asap. What should they do from their end depending on what they're using?
If they have an IT department, ask them to whitelist accountright@apps.myob.com
Hey NikkiAP. Manager is using Gmail. Any hints or ideas?
