Hi WMack
Sorry to see that no one has replied to you yet. It looks like the there may be a false out of balance due to a timing issue. This is when a customer payment or credit is dated earlier than the invoice it has been applied to.
To check if you have a false out of balance run the report at a future date. For example "31/12/9998". If the report balances on this date, you may need to delete and re-enter the transaction mentioned using the correct date.
See our Help Article: Receivables, payables or inventory out of balance for more information on that topic.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
