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gillian4's avatar
gillian4
Contributing User
5 months ago

Receiving customer payment without allocating

Hi, In Account Right, I would like to enter a payment so that it shows up on the customer statement as an unallocated payment, is there a way to do this? (other than creating a zero dollar invoice w...
gillian4's avatar
gillian4
Contributing User
5 months ago

Ok thanks for the quick reply. It happens quite often that a customer pays a random amount that you are not sure what they are paying - it would seem pretty basic to me to be able to send them a statement that shows outstanding invoices and also the payment they have made  - I am a fairly new user to MYOB and am finding it very ordinary..    :(

 

 

IFMsolutions's avatar
IFMsolutions
Contributing Cover User
3 months ago

I get payments often by clients that don't issue a remittance advice.

Best to leave unallocated and ask your client for the payment details for accuracy.

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