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soho-99's avatar
soho-99
Experienced User
2 years ago

receiving payments in advance

hi all  we receive payments in advance for a particular customer all the time well before we have an invoice to allocate it to is there a way i can enter these payments into our MYOB file to show th...
Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi soho-99,

Thanks for your response and I'm sorry to hear that. I really appreciate your patience and understanding about this issue, and I do apologize for the delayed response. To record advance payments from a customer in MYOB AccountRight without creating a credit note, I would recommend visiting this help article that will give you more information about: Customer prepayments

Please do let me know how you go on this.
Regards,
Earl

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