We've got MYOB Accountright. How to reconcile a refund from a supplier which is only part of a credit note we received? We received a credit note for an older invoice for $-720 (not the full amount of that invoice) and then a new invoice for $165 so they took that amount of the credit note and refunded us $-555. I don't manage to find how to reconcile this... Thanks!
Hi SayersConstr,
If the bank feed shows the full amount, it should be recorded in full. If the refund is received partially, it should also be recorded partially. If you received a $720 refund, applied part of it to their bill, and got the remaining amount back as a refund, you should record the credit to show the $720 in credits, apply it to the bill, and then the remaining amount will go back to credits, which can then be refunded. This should help you reconcile the partial refund in your MYOB AccountRight. See this link for more details.
Regards,
Shella
