Solved
Refund
We purchased and paid for an item. It has been allocated and reconciled. We then had to return the part and we have received a refund. How do I enter this into MYOB. I can't connect it to the original sale as the there is no open purchase to put the refund against. MYOB says to use Settle account, but there is no open invoice to settle it against. Thanks Gem
Hi Gem159,
If there are no open invoices to apply the refund against, you can process the amount as a refund. For detailed instruction, please see this help page: Customer returns, credits and refunds
Regards,
Earl
