Thanks, Hannah, I appreciate your help. For future reference is there a fix action that a user can take, or is it something that has to be done by MYOB support? Also, can you advise what the root cause was so I can make notes for our business internal support?
You're welcome, jdjordan.
Upon checking, this is a current product issue that can be fixed on our end. However, it appears to be an issue with user permissions.
Please let us know if you encounter further issues and we're here to help you.
If your concern is resolved to your satisfaction, kindly mark this as "Accept as Solution" to assist other users.
Best regards,
Hannah
