Forum Discussion

Cassie_D's avatar
Cassie_D
Member
1 year ago

Recording Sales Order Refund

Hello!    I am just hoping to get some advice as I am still new to MYOB.   We currently have an online shop that takes our sales for online courses.   We recently had a purchase through this sh...
Refund
Genreve_S's avatar
Genreve_S
MYOB Moderator
1 year ago

Hi Cassie_D,

 

The process you mentioned is the recommended way. You can create a negative invoice for the refund amount and return the money through returns and credits. Here's the link to the guide on how to do this.

 

Let us know if you need any other help.

 

Thanks,
Genreve

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