Forum Discussion

Jeffrey1's avatar
Jeffrey1
Experienced User
2 years ago

Recurring Invoices not posting AGAIN!!!

Two weeks ago the same problem. I have weekly invoices set up to reccur every Monday. two weeks ago it did not happen. It has now happended again. i.e. Invoices set to post on Oct 9th. Did not happen...
Jeffrey1's avatar
Jeffrey1
Experienced User
2 years ago

There is no schedule edit function in recurring that I can find.

I know I can manually change the date but do I have to do that every week forever or are MYOB going to sort the problem out?

What is the point of the recurring function if it does not work properly!!! 

It used to work fine until about 3 weeks ago you must have a Gremlin in your system.

Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

Hi Jeffrey1,

 

We just want to check back with you regarding your concern on your Recurring Transaction. If you need further assistance with this, please feel free to post again. 

 

Thanks, 

Cel

 

  • Jeffrey1's avatar
    Jeffrey1
    Experienced User
    2 years ago

    Today Oct 16th as at 9.00am there are now NO recurring invoices being posted at all.Even the new ones that have been created. Really need to talk to someone technical about this.

  • Jeffrey1's avatar
    Jeffrey1
    Experienced User
    2 years ago

    see image where it shows next due recurring dated Oct 16th but nothing hass happened

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