Forum Discussion

Jeffrey1's avatar
Jeffrey1
Experienced User
2 years ago

Recurring Invoices not posting AGAIN!!!

Two weeks ago the same problem. I have weekly invoices set up to reccur every Monday. two weeks ago it did not happen. It has now happended again. i.e. Invoices set to post on Oct 9th. Did not happen...
Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

Hi Jeffrey1 ,

 

We are sorry that you are having challenges because of the Recurring Transactions that were not posted. Your patience is appreciated during this time. 

 

Regarding your concern, upon checking, one of our moderators Princess_R has also responded to your posts. Here is the link. Feel free to create a new post if you have more questions or if you need further assistance in the future. We are more than happy to help. 

 

Thanks, 

Cel

 

Jeffrey1's avatar
Jeffrey1
Experienced User
2 years ago

We are going around in circles here!!! How about someone coming up with a solution instead of ambiguous emails!!!!

  • Celia_B's avatar
    Celia_B
    MYOB Staff
    2 years ago

    Hi Jeffrey1,

     

    We apologize for any inconvenience this has caused you. Your understanding and patience are appreciated during this time. We will keep you updated on any further developments regarding this issue. I will raise this to our relevant team and rest assured that this will be looked up as a priority. 

     

    Feel free to post again if you have questions or concerns. We are happy to help. 

     

    Thanks, 

    Cel

     

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