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Melisa_D
Former Staff
Hi Kerrin28,
Thank you for your post. Can you please confirm if you get any error messages when this happens ? If so, can you please provide a screenshot. Also, if this happens again please retrieve the diagnostic log of the file after this has happened so I can investigate further.
Kerrin28
4 years agoPartner
- Melisa_D4 years agoFormer Staff
Hi Kerrin28,
Can you please attach the diagnostic log of the file as a document to this thread so I can investigate.