Forum Discussion

Kerrin28's avatar
Kerrin28
Experienced Cover User
4 years ago

Recurring transaction drops out

when doing reoccurring transactions, MYOB drops out every time?   Is there a known issue why this happens?  
Recurring transaction
  • Kerrin28's avatar
    Kerrin28
    4 years ago

    My client has upgraded to 2021.1 and the problem has been fixed.

     

    Thankyou for your help

     

    Kerrin

     

Melisa_D's avatar
Melisa_D
Former Staff

Hi Kerrin28, 

 

Thank you for your post. Can you please confirm if you get any error messages when this happens ? If so, can you please provide a screenshot. Also, if this happens again please retrieve the diagnostic log of the file after this has happened so I can investigate further. 

Kerrin28's avatar
Kerrin28
Experienced Cover User
4 years ago

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