Forum Discussion
Earl_HD
MYOB Moderator
Hi Eric3 ,
I appreciate your detailed post. When this issue occurs, please check if there are any invalid characters in the invoice number. If there are, remove them and ensure the invoice number is numeric only. I also recommend clearing your browser's cache and history or trying a new incognito window in Chrome. Thank you!
Regards,
Earl
Eric3
3 months agoTrusted User
Hi Earl,
I copied and pasted the invoice number from our last invoice, so this is unlikely to be the problem.
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