Forum Discussion

Eric3's avatar
Eric3
Trusted User
4 months ago

Registering for E Invoicing - E for "Error"?

Hi, We are using Account Right Standard NZ 2024.6.0 (Build 2024.6.1.9) and we recently decided to register for e invoicing (https://www.einvoicing.govt.nz/get-set-up/small-and-medium-businesses).  O...
Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi Eric3 ,

I appreciate your detailed post. When this issue occurs, please check if there are any invalid characters in the invoice number. If there are, remove them and ensure the invoice number is numeric only. I also recommend clearing your browser's cache and history or trying a new incognito window in Chrome. Thank you!

Regards,
Earl

Eric3's avatar
Eric3
Trusted User
4 months ago

Hi Earl,

I copied and pasted the invoice number from our last invoice, so this is unlikely to be the problem.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

 

Related content