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MichelleBerndt's avatar
MichelleBerndt
Experienced Cover User
5 years ago

Rejected electronic payment reversal

I paid a supplier with some wrong account detais and the it bounced back into my account in bank feeds. I have reversed the electronic payment for a supplier as per instructions and repaid the supplier.   Now I have that deposit in my bank feeds and I don't seem to be able to match to the reversal.  Did I miss a step. 

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    MichelleBerndt wrote:

    I paid a supplier with some wrong account detais and the it bounced back into my account in bank feeds. I have reversed the electronic payment for a supplier as per instructions and repaid the supplier.   Now I have that deposit in my bank feeds and I don't seem to be able to match to the reversal.  Did I miss a step. 


    My mistake - it rejected again and the reversal did create a transaction in the  main account.  

  • MichelleBerndt's avatar
    MichelleBerndt
    Experienced Cover User

     


    MichelleBerndt wrote:

    I paid a supplier with some wrong account detais and the it bounced back into my account in bank feeds. I have reversed the electronic payment for a supplier as per instructions and repaid the supplier.   Now I have that deposit in my bank feeds and I don't seem to be able to match to the reversal.  Did I miss a step. 


    My mistake - it rejected again and the reversal did create a transaction in the  main account.