Forum Discussion

Jnet's avatar
Jnet
Experienced Cover User
4 years ago
Solved

Remittance- custom not email or printing

Hi,   I didn't realise until yesterday but my custom remittance is not sending via email or printing. I checked in sent emails and it looks like none have emailed off since end of Dec 2020.  I can ...
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi Jnet 

     

    This can generally happen if there are no tables on the customs form. A workaround would be adding a blank table onto the customized form by clicking “Insert Table”. This will allow the remittance advice to be emailed with the attachment. 

     

     

    Let us know how you go on with that. 

Komal_S's avatar
Komal_S
MYOB Moderator
4 years ago

Hi Jnet 

 

This can generally happen if there are no tables on the customs form. A workaround would be adding a blank table onto the customized form by clicking “Insert Table”. This will allow the remittance advice to be emailed with the attachment. 

 

 

Let us know how you go on with that. 

  • Jnet's avatar
    Jnet
    Experienced Cover User
    4 years ago

    Hi

    This worked, Thank you