Forum Discussion

monicarcsa's avatar
monicarcsa
Experienced User
3 years ago

Remittance advise address not updating

I have updated supplier address on the contact card, yet the remittance advice sent a few days after still has the old address. even reprinting it still shows the old address. Where do I need to update the address to show the correct one?

  • Hi monicarcsa 

    I'd recommend looking at the remittance advice custom form template (Setup>>Customise Forms) as if the old address is still entered on that form, it will continue displaying that. Please let us know if that's not the case so we can then advise accordingly.