Forum Discussion
Princess_R
1 year agoMYOB Moderator
Hi SDSTLMAN,
The issue with leading zeros being removed and causing duplicate order numbers happens because different systems handle numbers differently. For example, Excel often strips off leading zeros. To fix this, make sure your numbering settings in MYOB are set up correctly. You can reset the auto-numbering sequence by manually typing in the invoice number. The software will remember this for the next sale. If it doesn't pick up the sequence right away, just keep manually entering the invoice number until it does.
Cheers,
Princess
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