Forum Discussion

ampfin's avatar
ampfin
5 years ago

Resetting Auto Invoice Number

Is there a way of resetting the Auto Invoice numbering to a new 8 digit number? For example we want to number our invoices from Jan 1 as 20200001 & onwards. We have overtyped the old Auto number but ...
  • Komal_S's avatar
    Komal_S
    5 years ago

    Hi ampfin 

     

    Upon saving the invoice after overtyping the invoice number to an 8 digit number, the next invoice should come up with the number next in sequence. However, the auto numbering can get stuck if you are using AccountRight v19 or older products.


    Therefore, can you please confirm if you are using the latest version or one of the older software versions. If it is happening on the latest version, I would recommend Clearing AccountRight Cache as it clears any inconsistencies happening with the displays. 

Komal_S's avatar
Komal_S
MYOB Staff
5 years ago

Hi ampfin 

 

Upon saving the invoice after overtyping the invoice number to an 8 digit number, the next invoice should come up with the number next in sequence. However, the auto numbering can get stuck if you are using AccountRight v19 or older products.


Therefore, can you please confirm if you are using the latest version or one of the older software versions. If it is happening on the latest version, I would recommend Clearing AccountRight Cache as it clears any inconsistencies happening with the displays. 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.