Forum Discussion

APCDon's avatar
APCDon
Experienced Cover User
9 months ago

Restoring a backed up data file

If we need to restore a data file does it have to be a file backed up in MYOB or can a back up of the file created by a proprietary program e.g. ACRONIS be successfully restored.
  • gavin12345's avatar
    gavin12345
    8 months ago

    Hi APCDon 

     

    A backup initiated by MYOB simply zips the MYOB company file. Restore reverses the process. Provided the company file is local (not on MYOB's servers), you can schedule a system backup using any backup software such as Acronis. You would need to restore the file with the same software before it can be opened in MYOB.

     

    Regards

    Gavin

Earl_HD's avatar
Earl_HD
MYOB Moderator
8 months ago

Hi APCDon,

Thanks for your post. When restoring a data file, it's usually best to have a backup created by the same software or a compatible program. For instance, if you're restoring a file in MYOB, using a backup from MYOB itself or one that MYOB can identify is ideal. A backup from a different program such as Acronis might not be directly compatible unless Acronis has features specifically for MYOB files. In these situations, it's crucial to verify the compatibility and functionality of the backup and restore procedures between the two programs to ensure a smooth restoration process. You can find more information in this help articles: Restore your company file and About backing up and restoring company files.


Feel free to post again, we're happy to help!

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Earl

  • APCDon's avatar
    APCDon
    Experienced Cover User
    8 months ago

    Thanks for your response Earl.

    Our business operates 7 days a week so our backups have to happen after hours. Are we able to automate backups in MYOB to a repository on our servers which Acronis would then be able to pick up and backup such that the file backed up would then be in the correct format and could then be restored if required.

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      8 months ago

      Hi APCDon,

      Currently, in AccountRight, backups must be manually initiated by opening the file and navigating to File >> Backup. There's no automatic scheduling feature for company file backups. However, we can assist by setting up reminders. You can activate the AccountRight preference to prompt for a backup every time you close your company file by following these steps: go to Setup menu > Preferences > Security tab > Prompt for Data Backup when Closing. Please refer to this help page for more information: About backing up and restoring company file

      Feel free to post again, we're happy to help!

      If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

      Regards,
      Earl

    • gavin12345's avatar
      gavin12345
      Ultimate User
      8 months ago

      Hi APCDon 

       

      A backup initiated by MYOB simply zips the MYOB company file. Restore reverses the process. Provided the company file is local (not on MYOB's servers), you can schedule a system backup using any backup software such as Acronis. You would need to restore the file with the same software before it can be opened in MYOB.

       

      Regards

      Gavin

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