Returning a purchase
I am trying to return an item, which inventory displays x22 on hand. I am trying to return this x22 in 'Purchases' to generate a credit/return however no matter how many times I try it comes up with ...
Forum Discussion
Hi nicolehealey1 , without knowing what you have tried so far, my first suggestion is to make sure that the amount of the credit is the same as the current on hand stock value. This may not be the same as the original purchase value.
Hi Mike_James thanks for your reply! Yes the original purchase value was x72 but only x50 was received.
Hi nicolehealey1 , can you quote some more values:
There are 22 on hand, stock value is $???
So the purchase credit should be -22 at $??? (unit cost as per item information screen) = -(the same stock value).
Does this credit lead to the error message?
Hi Mike_James the item was purchased at 22.10. I do the credit at the same unit cost but still get the purchase error.
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