Returning a purchase
I am trying to return an item, which inventory displays x22 on hand. I am trying to return this x22 in 'Purchases' to generate a credit/return however no matter how many times I try it comes up with ...
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Hi Mike_James thanks for your reply! Yes the original purchase value was x72 but only x50 was received.
Hi nicolehealey1 , can you quote some more values:
There are 22 on hand, stock value is $???
So the purchase credit should be -22 at $??? (unit cost as per item information screen) = -(the same stock value).
Does this credit lead to the error message?
Hi Mike_James the item was purchased at 22.10. I do the credit at the same unit cost but still get the purchase error.
Hi nicolehealey1 , what is the current stock value of the item being credited? Can you attach a screenshot of the item information window?
Hi Mike_James Ahh it's now $20.40 at last cost. Is that the reason why the system won't let me process it?
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