Reverse sale?
Hello. I have open invoices dating back to 2017 that I know will never be paid. How do I remove or reverse them so they are no longer showing on my system? I tried to "reverse transaction" option by ...
Forum Discussion
Hi The_Interphaser,
I get how having an open invoice can throw a wrench into your invoicing flow.
Typically, reversing a transaction just flips it to a negative value to balance things out. But if you need to remove the invoice altogether, you might have to delete it. Check out these help articles 'Reversing a Transaction' and 'Deleting a Transaction' for more details.
Depending on what you need, you can tweak your preferences to allow reversals or deletions of transactions.
Feel free to let us know if you require any other assistance.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.
Thanks,
Genreve
