The problem appears to be with sending an invoice to and from the same email as I have been able to receive the invoice to my personal email address. I have tried with both the desktop and online version with the same result. I am hoping that means our clients will receive their invoices but we won't get a copy. This still needs to be resolved otherwise it means quite a few extra steps when an invoice needs to be sent to us.
Hi, we have always used AccountRight to send our emails and I am not receiving them to my own email address and I have checked with one of our customers and they have not received an invoice I sent yesterday. Something has definitely changed since Monday, so frustrating.....
Thank you, we have always used AccountRight to send our invoices, I am unsure of any implications if I turn it off? Are you aware of what changes it makes to covering emails etc? Thanks
We always send the invoices from Accountright as well. I remember a few updates back, they did the same thing to the email settings. I have unticked it and emailing is back to normal. I get the sent items and I can email myself invoices again. You can always try it for one invoice than change it back.
