Forum Discussion

JANELLE's avatar
JANELLE
Experienced Cover User
2 days ago

Sales Order Not Converting to Invoice

Hi Support,   We are having the same issue as always and I keep having to contact you to run the "Combined Inventory Script" which usually fixes the issue. We have a Sales Order that will not conv...
JANELLE's avatar
JANELLE
Experienced Cover User
2 days ago

I cannot see how MOCA works and it also says on their to contact the Forum.  This problem has been an issue for years and to say the least frustrating. It does not happen on all MYOB just gets very picky as to which Sales Order or Invoice it chooses not to convert.

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    20 hours ago

    Hi Janelle,

     

    The script has been run again to fix your files. Issues about your sales order should be working fine by now. To find out more about how our virtual assistant MOCA works, you may check out this link.

     

     

    Cheers,

    Shella

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