Forum Discussion

Ange_25's avatar
Ange_25
Member
2 months ago

Sales Quote conversion to Invoice GST Error

We buy and sell using Items.

When I create a Sales Quote the Item pricing comes across correctly, but when I convert into an Invoice it uses the Exclusive GST value as GST Inclusive value so we are losing 10% value with the conversion.

 

Are you working on a fix for this bug?

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 months ago

    Hi Ange_25,

     

    Having the price drop by 10% when converting a quote to an invoice would definitely make the numbers look a bit wonky. The good news is it's usually just one little setting causing the fuss. When you're creating the sales quote, make sure the Tax Inclusive box isn't ticked. If it's on, MYOB will treat your exclusive price as an inclusive one during the conversion, which is why that value goes missing.

     

     

    Regards,

    Sai