Forum Discussion

lisameehan's avatar
lisameehan
Experienced Cover User
19 hours ago

Sales Register, Bank Feeds

The Sales Register, Card List & Bank Fees tabs will not open.

2 Replies

  • lisameehan's avatar
    lisameehan
    Experienced Cover User
    17 hours ago

    I am working on the Desktop Version , which is giving the problem

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    17 hours ago

    Hey lisameehan,

     

    I had a proper go at opening the Bank Feeds, Sales Register and Card List on my end and they all popped open without any trouble. Clearing your AccountRight cache usually does the trick to shake things loose and get those windows behaving again. If the tabs still refuse to open after that, feel free to reach out to our team so they can dive in and check whether there’s an error hiding in the background or anything else stopping those screens from loading. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

     

    Cheers,

    Doreen