Forum Discussion
Hi julie18
Thank you for your post. If the CR number is not updating in sequential order and picking up older invoice numbers, I would suggest getting clearing AccountRight cache, as this can clear odd behaviors the software may be having.
If this doesn't work, manually override the number to the next sequential number then record the transaction. Once this has been done, to troubleshoot I would suggest going back into the Receive Money or Receive Payments window to see if it has been updated or doing another import to check if the numbers are then updated correctly.
Please let us know if you have any further questions.
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.