Forum Discussion

killard's avatar
killard
10 months ago

sorry, your documents aren't available right now

I keep getting the message when attempting to add documents into the in tray 'sorry, your documents aren't available right now'. I have restarted MYOB and my laptop and it still has the error
killard's avatar
killard

Thanks Karen, unfortunately this isn't working either

NikkiParsons's avatar
NikkiParsons
Valued Cover User
10 months ago

Hasn't been working for 4.5 hours so far. Different glitches. Now MYOB are starting to look at it after multiple people calling in. I don't get the point of this forum as I would have thought MYOB moderators would have flagged this and it would have been marked as as issue on the status page (which it is currently not) and be working on it. Why do we have to fight to prove there's an issue?! :smileymad:

  • NikkiParsons's avatar
    NikkiParsons
    Valued Cover User
    10 months ago

    Doreen_P  would you please pass this on. We can't work. Thank you.

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    10 months ago

    Hi All

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    This issue has been relayed to the relevant team, and they were able to fix it already. Kindly try uploading the documents again and let us know if it's working now. 

     

    Thank you NikkiParsons for tagging me on this post.

     

    Best regards,

    Doreen

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