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Caitlin_G's avatar
Caitlin_G
Experienced User
3 years ago
Solved

Spend Money remittance advices sending to outlook but there's no attachment on the email

Issue only happens for Spend Money Transactions: When we go Banking>Print/Email remittance advices>To be emailed then select the customer we want to email. Click on the button at the bottom, "Send Em...
  • Komal_S's avatar
    Komal_S
    3 years ago

    HI Caitlin_G 

     

    If your file is online, can you try using "Send emails using AccountRight" under Setup>>Preferences>>Emailing and let us know if the emails are still not sending. This would help us figure out if the issue is with the transaction or with Outlook. 

Komal_S's avatar
Komal_S
MYOB Staff
3 years ago

HI Caitlin_G 

 

If your file is online, can you try using "Send emails using AccountRight" under Setup>>Preferences>>Emailing and let us know if the emails are still not sending. This would help us figure out if the issue is with the transaction or with Outlook. 

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