Forum Discussion

CHAMPFIRM's avatar
CHAMPFIRM
3 years ago

still have timeout error in exporting cards

We followed the instructions in the community. But it still have the problem. Please see the attached file. Thanks.  
  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi CHAMPFIRM, 

     

    Thank you for your post and welcome to the Community Forum ! If you're still having troubles with this, can you please confirm if your file is online ? If it is, are you able to take a back up of the file and restore it locally. Once you've done this to troubleshoot can you export the cards in the local file ?

     

    Do let me know how it goes. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Melisa_D's avatar
Melisa_D
Former Staff
3 years ago

Hi CHAMPFIRM, 

 

Thank you for your post and welcome to the Community Forum ! If you're still having troubles with this, can you please confirm if your file is online ? If it is, are you able to take a back up of the file and restore it locally. Once you've done this to troubleshoot can you export the cards in the local file ?

 

Do let me know how it goes. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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