Hey Valy,
You can reverse the bill to create a debit note, which will help sort out the returned refunds. To do this,
- Open the original bill.
- Go to Edit.
- Select Reverse Purchase, then record the reversal.
This will create a return and debit, which you can find under Purchases > Purchases Register > Returns & Debits. Once that's sorted, process the refund by going to:
- Purchases.
- Select Returns & Debits, selecting the debit note and clicking Receive Refund.
After that, just create a new bill under Purchases > Enter Purchases to record the correct payment to supplier. Below are the help articles that you'll find helpful.
Reversing a transaction
Settling supplier debits
Entering bills
Cheers,
Doreen
