Forum Discussion

BJ3's avatar
BJ3
Experienced User
21 days ago
Solved

Surcharging Pop Ups

How long will the pop ups for "1 October surcharging changes" persist in AR Desktop?

I've seen this persistent pop up about 10 times this morning and I've only been in the office for an hour.

 

I think all of these pop ups should have a don't show me again link to acknowledge and stop.

  • Hi BJ3​ and all. Confirming that the banner (and the pop up) related to surcharging changes on Oct 1st have been removed based on the feedback here in the forum.
    Thank you all for bringing this to our attention.
    We will get this fixed up and put back in place, most likely next week.

18 Replies

  • BJ3's avatar
    BJ3
    Experienced User
    21 days ago

    Brace yourselves.  You guys are going to cop it today just like the extra QR code printed page debacle from a few months ago...  

  • H-TS's avatar
    H-TS
    Trusted User
    21 days ago

    All the pop ups work this way. As far as I can tell, every pop up in MYOB stays active over every other program until you click the X to close it. 

  • DaniGW's avatar
    DaniGW
    Experienced User
    21 days ago

    It's everywhere, please make it go away.

  • Mike_MYOB's avatar
    Mike_MYOB
    Community Manager
    20 days ago

    Hi BJ3​ and all. Confirming that the banner (and the pop up) related to surcharging changes on Oct 1st have been removed based on the feedback here in the forum.
    Thank you all for bringing this to our attention.
    We will get this fixed up and put back in place, most likely next week.

  • BJ3's avatar
    BJ3
    Experienced User
    20 days ago

    Do we need to log off and back in or will there be an update overnight?

  • Mike_MYOB's avatar
    Mike_MYOB
    Community Manager
    15 days ago

    Hi everyone, just wanted to update that the message was re-added last night, but this time with the pop up removed.
    If you find that the pop up is still showing you should just need to check that you are on the latest version and update. Regards, Mike

  • Edwina's avatar
    Edwina
    Experienced Cover User
    15 days ago

    Hi Mike,

     

    I've had to shut down and restart 3 times since this morning's update at around 7.30am. The message regarding the surcharge change is no longer a pop up thank you but a permanent link on the sales register. Could this be using up valuable 'energy' as I can't even print a small order at the moment without constantly receiving Retry messages.