Forum Discussion

BorgerCranes's avatar
BorgerCranes
Contributing User
4 years ago

The Job Number and Sub-job Of values cannot be the same.

I am trying to change and delete job numbers but everytime I try I keep getting this message -
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi BorgerCranes 


    It appears that the job itself is corrupt due to which the file might have to come in for repair. So we can organize this, can you please send us your serial number by a Private Message.

     

    Update: File fixed by the repair team.

     

Komal_S's avatar
Komal_S
MYOB Staff
4 years ago

Hi BorgerCranes 

 

This error message generally occurs if the Job Number and Sub Job of fields have same job number in the Job information window as shown:

 

joberror.PNG

 

Therefore, can you please attach a screenshot of your Jobs List screen and  Job information window for the header job so we can figure out what's wrong. You are also welcome to send these screenshots by a Private Message if they contain any sensitive information.

  • BorgerCranes's avatar
    BorgerCranes
    Contributing User
    4 years ago

    I have changed the wording to say 'to be deleted' and it still won't let me delete it as per screen shot attached

     

     

    • Komal_S's avatar
      Komal_S
      MYOB Staff
      4 years ago

      Hi BorgerCranes 


      It appears that the job itself is corrupt due to which the file might have to come in for repair. So we can organize this, can you please send us your serial number by a Private Message.

       

      Update: File fixed by the repair team.

       

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.