Forum Discussion

Anthonysydney1's avatar
Anthonysydney1
Experienced User
4 years ago

Trying to upload an invoice into MYOB AR and I'm getting Error -25

Hi All   I'm trying to upload a sales invoice using text and it keeps coming up with error -25 invalid amount. What am I doing wrong?   Can someone help, please. Thanks, Anthony  
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi Anthonysydney1 

     

    Sure, please send me a private message with your serial number so I can send you the instructions on emailing the file privately.

Komal_S's avatar
Komal_S
MYOB Staff
4 years ago

Hi Anthonysydney1 

 

This particular error message could be caused due to a number of reasons, some of them being invalid characters around amounts in the import file, missing blank lines between different sale transactions, etc. However, so we can investigate specifically on what's causing the error in your case, can you please attach a sample import file here. 

    • Komal_S's avatar
      Komal_S
      MYOB Staff
      4 years ago

      Hi Anthonysydney1 


      Thanks for attaching the file. The import file has a $ symbol around the figures in amount columns. I've removed the symbols and attached a sample file for your reference. Please format your import file according to that and you should be able to import it without getting the invalid amount error.

      Feel free to reach out if you have further questions on this. 

      • Anthonysydney1's avatar
        Anthonysydney1
        Experienced User
        4 years ago

        Hi Komal,

         

        Thanks for your help. I'm still having issues. Are you able to please let me send you the file privately?

         

        Kind regards,


        Anthony Roberts

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

 

Related content