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Anthonysydney1's avatar
Anthonysydney1
Experienced User
4 years ago

Trying to upload an invoice into MYOB AR and I'm getting Error -25

Hi All   I'm trying to upload a sales invoice using text and it keeps coming up with error -25 invalid amount. What am I doing wrong?   Can someone help, please. Thanks, Anthony  
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi Anthonysydney1 

     

    Sure, please send me a private message with your serial number so I can send you the instructions on emailing the file privately.

Komal_S's avatar
Komal_S
MYOB Staff
4 years ago

Hi Anthonysydney1 


Thanks for attaching the file. The import file has a $ symbol around the figures in amount columns. I've removed the symbols and attached a sample file for your reference. Please format your import file according to that and you should be able to import it without getting the invalid amount error.

Feel free to reach out if you have further questions on this. 

  • Anthonysydney1's avatar
    Anthonysydney1
    Experienced User
    4 years ago

    Hi Komal,

     

    Thanks for your help. I'm still having issues. Are you able to please let me send you the file privately?

     

    Kind regards,


    Anthony Roberts

    • Komal_S's avatar
      Komal_S
      MYOB Staff
      4 years ago

      Hi Anthonysydney1 

       

      Sure, please send me a private message with your serial number so I can send you the instructions on emailing the file privately.

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