Forum Discussion

Contributing User

1 year ago

Unable to pay for MYOB subscription by credit card

Our account holder has tried across several days to update our credit card payment details (card was cancelled due to fraud, new card works everywhere else we've used it so far) and is unable to get ...

BekZ

Contributing User

1 year ago

Thank you Princess. We'll have to follow up with the bank. When this error came up on Tuesday we checked the limit and there were many thousands available on the card, so I don't believe this is the issue. And the card itself is working. The outstanding amount due to be paid is no where near the available funds on the card, so we'll have to go to the bank to find out the issue.

Thank you both for your help.