Hi BekZ,
Thank you for your diligence in testing the card. It seems like we might need to delve a bit deeper into this issue. I recommend creating a support ticket via your account at myaccount.myob.com for a more thorough investigation from the dedicated team that has better access.
We truly appreciate your patience and understanding. If there's anything else you need assistance with, please don't hesitate to let us know.
Thanks,
Genreve
Thank you. I think I have logged a support ticket correctly. I shall wait to hear.
Hi BekZ,
Thank you for the update. Rest assured, your request has been received and is currently being processed. Our support team follows a detailed procedure to ensure that all issues are addressed effectively and efficiently. I'll now close this thread. If you ever need further assistance, please don't hesitate to create a new post again. We were here to assist.
Cheers,
Princess
