Forum Discussion

TF1's avatar
TF1
User
3 years ago
Solved

Unable to Print Payment Receipts

I am unable to see receipts for payments I have just entered. Never had a problem with this before. Have searched the Forum Help but each solution tells them to private message and they will 'run a s...
  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi TF1 


    Yes, we can run a script to resolve this issue. So we can do that, please send me your serial number and company file namy by Private Message.

Komal_S's avatar
Komal_S
MYOB Moderator
3 years ago

Hi TF1 


Yes, we can run a script to resolve this issue. So we can do that, please send me your serial number and company file namy by Private Message.

  • KimSoutham's avatar
    KimSoutham
    Contributing Cover User
    3 years ago

    Hi there,

     

    We are having a similar issue with our receipts however we can see some and not others. Will the script fix this issue?

    • Komal_S's avatar
      Komal_S
      MYOB Moderator
      3 years ago

      Hi, AnneStockwell1  I've run the scripts for you.

       

      KimSoutham  Yes, running the scripts might fix it. Please send me your serial number and company file name by Private Mesage so I can organise that.

      • SGG's avatar
        SGG
        Cover User
        3 years ago

        I am also unable to print receipts, can you help me please