Forum Discussion

Nola217's avatar
Nola217
5 months ago

Unable to reprint invoice in locked period

After this mornings update, we are no longer able to reprint or email invoices which are in a locked period. We constantly use this for information to rebook services & also to follow up on unpaid in...
Jemar_C's avatar
Jemar_C
Valued User

Hi Nola217 and ASDAccounts,

 

Thank you for your post and I understand that you are unable to print invoices under locked period. Please check this thread for the workaround to access and fix it. 

 

Feel free to write a post if you need further assistance.

 

Cheers,

Jem

ASDAccounts's avatar
ASDAccounts
Experienced User
5 months ago

Thanks but i already know how to do this.

This issue is due to the new update yesterday.

I will not be unlocking and re-locking a period everytime we need to re-send or re-print an older invoice.

 

Another solution is required.

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