Forum Discussion

Nola217's avatar
Nola217
5 months ago

Unable to reprint invoice in locked period

After this mornings update, we are no longer able to reprint or email invoices which are in a locked period. We constantly use this for information to rebook services & also to follow up on unpaid in...
Jemar_C's avatar
Jemar_C
Valued User

Hi Nola217 and ASDAccounts,

 

Thank you for your post and I understand that you are unable to print invoices under locked period. Please check this thread for the workaround to access and fix it. 

 

Feel free to write a post if you need further assistance.

 

Cheers,

Jem

ETF's avatar
ETF
Experienced User
5 months ago

This has only started for us after the update on Friday 19 7 24 NZ Security lock is not ticked is unlocked and still does not work. Was fine  on Thurs 18.7.24.  Rang  support  and waited  got through and then cut  off. Do not  have the time to  sit  on phone. I do  not  feel that  MYOB support  understand the timeframe we need as MYOB clients. 

 

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