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Nola217's avatar
Nola217
4 months ago

Unable to reprint invoice in locked period

After this mornings update, we are no longer able to reprint or email invoices which are in a locked period. We constantly use this for information to rebook services & also to follow up on unpaid in...
AmandaCL's avatar
AmandaCL
MYOB Moderator

Hey everyone, Nola217

Thank you all for taking the time to raise this. I've forwarded your feedback to the relevant team for further investigation. The current workaround to print invoices dated within the lock period can be found on this page. If there are any further questions, feel free to reach out.

Cheers, Amanda. 

Nola217's avatar
Nola217
4 months ago

AmandaCL Unfortunately the workaround you've suggested will not work for us as the office manager is the only person that is "allowed" to lock & unlock the periods. MYOB need to fix this.

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