Forum Discussion

Nola217's avatar
Nola217
4 months ago

Unable to reprint invoice in locked period

After this mornings update, we are no longer able to reprint or email invoices which are in a locked period. We constantly use this for information to rebook services & also to follow up on unpaid in...
ETF's avatar
ETF
Experienced User

Just  spoken to  Tech support and the person knew nothing about this problem and I suggested that their programmers read it. The support  person was helpful about getting the problem looked at. 

However  the option she offered in the mean time is too long winded. Why do you upgrade and where can I find the notes that go with the upgrade that did not work. There has  been too many days passed and no fix , suggest go  back to  when it worked. You may think we your MYOB clients are frustrated  , bear a thought for our clients too 

 

Jojo7's avatar
Jojo7
Experienced User
4 months ago

We reported it via the website.......I think more need to do that or they won't do anything to rectify it.

  • Sovauto's avatar
    Sovauto
    Contributing Cover User
    4 months ago

    Dumb question, but how did you do this? I have looked everywhere.

     

    • Jojo7's avatar
      Jojo7
      Experienced User
      4 months ago

      Not dumb at all, I did it using the chat bubble on the bottom right of the screen.

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