Unable to reprint invoice in locked period
After this mornings update, we are no longer able to reprint or email invoices which are in a locked period. We constantly use this for information to rebook services & also to follow up on unpaid in...
Forum Discussion
Hey Jody28
We have escalated this issue through to our development team to fix as a priority.
I'd like to apologise for the inconvenience caused in the meantime and will make sure to keep you all updated.
Cheers, Amanda.
Hi Amanda,
An inappropriate work around is not a fix. The company pays for the system to be fully functional and has an expectation that the product they are paying for works the way it should. I tried the chat and phone support five times when this first happened and they were useless. Did not take it seriously and would not escalate my complaint. Communication needs massive improvements.
