Forum Discussion

Nola217's avatar
Nola217
Member
1 year ago

Unable to reprint invoice in locked period

After this mornings update, we are no longer able to reprint or email invoices which are in a locked period. We constantly use this for information to rebook services & also to follow up on unpaid in...
gavin12345's avatar
gavin12345
Ultimate User
1 year ago

Hi Jojo7 

The best workaround (until MYOB fix this) is what Mike_James suggested - use the Print/Email Invoices button, you may need to set your Advanced Filters to show

Sales Status =  All Sales (whether Open or not) and whether Printed or not.

 

Regards

Gavin

cramptons's avatar
cramptons
Trusted Cover User
1 year ago

But do we have to send invoices from AccountRight and not Outlook??

As we don't do this, as we have always had problems when we do.

Surely after so many weeks this issue could be addressed and fixed!!

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