Tokage0116
4 years agoExperienced User
Unable to Upload Invoices in in-tray
Am I the only one experiencing this as I'm not able to upload any docs and invoices in the in-tray. It is only showing a gray when I upload docs and invoices (i've attached the image showing this...
- 4 years ago
Hi Tokage0116
Can you please clear AccountRight cache and then attempt to upload the documents again? Is the same thing happening? If yes, please check the following:- Size of the document (You can add documents up to 10MB in size to your In Tray, and in these formats: .PDF, .JPG, .JPEG, .TIFF, .TIF, and .PNG.)
- Try emailing it to the intray instead of uploading
- Can you drag and drop the documents from desktop to intray