I an new to Accountright so please bear with me. The Trial Balance report does not balance. It is out of balance by the amount of the Historical Balance which is included as a debit. What do I need to do on MYOB to correct this? situation.
You should not have anything in the historical balance account. Start with investigating what is in there and why. It's usually from people entering opening balances from the setup, balances, account opening balances.
Hi Jowens1,
Thanks for your post, and welcome to the Community Forum. I hope you find plenty of helpful information.
Apologies for the late response. We appreciate your patience with this. If the total debits do not equal the total credits, it is confirmed to be an out-of-balance in the trial balance. We recommend refreshing the historical balance. You may follow the steps below:
Feel free to reply anytime if you require further assistance.
Kind regards,
Shella
Hi Jowens1,
I hope this message finds you well today. I just wanted to follow up to see if you're still encountering an unbalanced issue for the trial balance report. We appreciate your patience and understanding in this matter. If you still need assistance with this, please don’t hesitate to reply, as we’re always delighted to assist you further.
Kind regards,
Shella
Hi Jowens1,
I hope this message finds you well today. I just wanted to follow up on whether you still require further assistance with your unbalanced trial report, as we’re not able to receive any updates. We will be closing this thread now. If you encounter any further issues, please feel free to start a post again, and one of our moderators will attend to it.
Kind regards,
Shella
Good afternoon, I use Account Right plus and have a discrepancy on my Trial balance/Balance sheet.
I followed the directions above, but my accounts are still out of balance..
Hi Melanie
Yes mine too. I can see how it occurred and why can't fix it. (I am replying in the hope it reignites support)
JonB62what occurred?
