Forum Discussion

Soap's avatar
Soap
Experienced Cover User
2 years ago

Unknown Deposits

I have received 2 unknown deposits in out account.  One of them looks like was from 2 different businesses. I feel these should have come into my account as separate payments throught EFT.   But now...
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi Soap 

Thanks for your post. 

To match the bank feed transaction to 2 payment transactions. It needs to pass through the undeposited funds clearing account. After which we could process the payment by Preparing a bank deposit. 

 

This is also a useful Help Article Matching a bank feed to multiple transactions with step-by-step instructions on how to match the transaction.

 

If you need further assistance please feel free to reply to this thread. 

 

Best regards,

Genreve.

  • Soap's avatar
    Soap
    Experienced Cover User
    2 years ago

    Hello Genreve_S

     

    Sorry for the late reply, I have been very sick.

    How do I find the payments for  " TF Direct Credit MYOB PAYBY MYOB000007"    ?

    This does not tell me who it is from.  Why can't it have the Invoice number ?

     

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      2 years ago

      Hi Soap, 

       

      Thanks for your reply. Hope you are feeling better now.

       

      For you to know which is which you could open the Online Invoice Payment report to check on information. 

       

      If you still have confusions feel free to reply to this thread with your questions. 

       

      Cheers, 

      Genreve

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.