Forum Discussion

robcraw's avatar
robcraw
Experienced Cover User
9 months ago

Unsupported Feature Browser version

Are there workarounds or fixes for an annoying situation where a Quote created in AR desktop can not be converted to a sale in the browser version.   Surely such a conversion is a feature/function ...
robcraw's avatar
robcraw
Experienced Cover User

Princess, the issue I raised here relates to an Item quote! Nothing to do with timebilling or miscellaneous layouts!

Princess_R's avatar
Princess_R
MYOB Moderator
9 months ago

Hi robcraw,

 

Thank you for your response and patience with the delayed response.

 

My apologies for not understanding your inquiry. I've replicated this matter in my end and can confirm that a quote generated from the AccountRight desktop version can indeed be converted to the browser version. If you're encountering any issues during this process, could you please share an error message or a screenshot? This will help us investigate further.

 

Please feel free to reach out if you need further assistance.

 

Cheers,

Princess

  • robcraw's avatar
    robcraw
    Experienced Cover User
    9 months ago

    Please see attached screen shot relating to Unsupported Feature that is not allowing a Sales quote to be converted to an Invoice from the browser version!

    • Mike_James's avatar
      Mike_James
      Ultimate Cover User
      9 months ago

      Hi robcraw , I wonder if the header line is resulting in this error message?

      • robcraw's avatar
        robcraw
        Experienced Cover User
        9 months ago

        Hi Mike

         

        I too wondered the same thing however there is another Quote that can't be converted and all it has is 2 lines with 2 different item!

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