Forum Discussion

robcraw's avatar
robcraw
Experienced Cover User
2 years ago

Unsupported Feature Browser version

Are there workarounds or fixes for an annoying situation where a Quote created in AR desktop can not be converted to a sale in the browser version.   Surely such a conversion is a feature/function ...
robcraw's avatar
robcraw
Experienced Cover User
2 years ago

Please see attached screen shot relating to Unsupported Feature that is not allowing a Sales quote to be converted to an Invoice from the browser version!

Mike_James's avatar
Mike_James
Ultimate Cover User
2 years ago

Hi robcraw , I wonder if the header line is resulting in this error message?

  • robcraw's avatar
    robcraw
    Experienced Cover User
    2 years ago

    Hi Mike

     

    I too wondered the same thing however there is another Quote that can't be converted and all it has is 2 lines with 2 different item!

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      2 years ago

      Hi robcraw,

      Thank you for your response. Could you please navigate to Sales settings > Layout in your browser? Update it to "Services" and then click "Save" on the layout selection. This should update the setting. Please let me know if this resolves the issue for you.]

       

      Looking forward to your response.
      Regards,
      Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.