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ryadre's avatar
ryadre
Trusted User
12 months ago

Used the ToDo List to Pay Bills - cant find my Electronic payment

Hi all. Normally I go through each supplier and tick the Electronic Payment box, and then I can go to the Prepare Electronic Payments window and create the fle to upload to my bank website here in NZ...
  • Earl_HD's avatar
    Earl_HD
    12 months ago

    Hi ryadre,

    Thank you so much for your detailed post and my apologies for the late response. Could you please try to update the linked accounts, navigate to Setup in the Menu bar, then select Linked Accounts and go to Purchases Accounts. In the ensuing window, ensure that the bank account designated for bill payments is switched to the Electronic Clearing Account.
     

    After this adjustment, when you click 'Pay Bills' in the To-Do List, payments will be processed using the Electronic Clearing account. You can then proceed to the Banking or Purchases Command Centres to generate the ABA File for the payment by accessing 'Prepare Electronic Payments'."

     

    Please do let me know how you go on this.
    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi ryadre,

Thank you so much for your detailed post and my apologies for the late response. Could you please try to update the linked accounts, navigate to Setup in the Menu bar, then select Linked Accounts and go to Purchases Accounts. In the ensuing window, ensure that the bank account designated for bill payments is switched to the Electronic Clearing Account.
 

After this adjustment, when you click 'Pay Bills' in the To-Do List, payments will be processed using the Electronic Clearing account. You can then proceed to the Banking or Purchases Command Centres to generate the ABA File for the payment by accessing 'Prepare Electronic Payments'."

 

Please do let me know how you go on this.
Regards,
Earl

ryadre's avatar
ryadre
Trusted User
12 months ago

Thank you, I just did a test with a couple of payments and seems to have worked.

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    12 months ago

    Hi ryadre,

    We're glad to know that your problem is now resolved. Please feel free to post again if you have further queries and one of us will be happy to help!

    Regards,
    Earl

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